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ACH Schedule for Memorial Day

Business Online Banking ACH files must be received by Thursday, May 23, in order to settle before the upcoming federal holiday (Memorial Day). ACH files received on Friday, May 24, will not settle until Tuesday, May 28.

Personal Debit/ATM Cards

I am going to be traveling. Do I need to notify the bank?

Category: Personal   Service: Debit/ATM Cards | Updated: December 11th, 2023

Answer:

Yes. Contact the Client Support Center at 855-342-3400 Monday through Friday, 7:30 a.m. to 7:00 p.m. Mountain Time, and Saturdays, 9:00 a.m. to 2:00 p.m. Mountain Time, to notify us of your travel plans. This will help prevent temporary holds for suspect transactions associated with your debit card activity.

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