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Contact Us


Thank you for visiting our website. You can contact Bank of the Cascades by phone, regular mail, or email – or via a secure form below. We appreciate your business and look forward to hearing from you.

By Phone

Customer Service
541-617-3500 or 877-617-3400
Monday – Friday 6:00 am to 7:00 pm (Pacific Time)
Saturday 9:00 am to 3:00 pm (Pacific Time)

New hours effective Monday July 10th

Monday through Friday 6:30am to 6pm PST   /   7:30am to 7pm MST
Saturday 9am to 1pm PST   /    10am to 2pm MST


541-382-7500 or 888-382-7519

Credit Cardholder Customer Services
800 442-4757

By Email
Secure Email: Click here to submit inquiries via the Secure “Contact Us” Form at the bottom of this page. Once you hit “Submit,” an acknowledgment will appear.

Unsecure email:

Please remember, regular email is not secure. Do not send confidential or sensitive information, such as social security numbers, account numbers, personal identification numbers, and passwords within the body of your email or within attachments. For more information on how to safeguard your personal information, click here.

By Regular U.S. Mail
P.O. Box 369
Bend, Oregon 97709

Secure Email Form

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