Report a suspicious email or text message
If you have received a suspicious email or text message appearing to be from Bank of the Cascades please report it to our investigation teams ReportFraud@botc.com
Thank you for visiting our website. You can contact Bank of the Cascades by phone, regular mail, or email – or via a secure form below. We appreciate your business and look forward to hearing from you.
541-617-3500 or 877-617-3400
Monday – Friday 6:00 am to 7:00 pm (Pacific Time)
Saturday 9:00 am to 3:00 pm (Pacific Time)
541-382-7500 or 888-382-7519
Cardholder Customer Services
MasterCard – 800-423-7503
Visa – 800 442-4757
Secure Email: Click here to submit inquiries via the Secure “Contact Us” Form at the bottom of this page. Once you hit “Submit,” an acknowledgment will appear.
Please remember, regular email is not secure. Do not send confidential or sensitive information, such as social security numbers, account numbers, personal identification numbers, and passwords within the body of your email or within attachments. For more information on how to safeguard your personal information, click here.
By Regular U.S. Mail
P.O. Box 369
Bend, Oregon 97709