General Browser/Equipment/Software
for our website & online banking


Bank of the Cascades is pleased to offer the latest in Online Banking and Bill Pay convenience and security. To  ensure you have the best possible Online Banking experience every time you log in to use our service we have provided general guidelines and a list of the current browsers.

Update your browser and you will have a more secure online banking experience.  Online attacks continue to evolve, browsers have become more secure with each release to help ensure your safety.  No matter what browser you use, make sure you have the latest version installed, it is the smartest way to protect yourself and your finances.

The following browsers are supported for your convenience.

Mac Operating systems:

 

Trusted Sites The following three sites are required to be added as a Trusted Site for Internet zones, pop-up blockers, allowed cookies and possibly compatibiity mode.

  • https://online.botc.com
  • https://www.billpaysite.com
  • https://www.businessbillpay-e.com

After making changes to browser security, please close all browsers and re-open them to ensure that all settings have taken effect.

Clearing Your Cache You may need to clear your temporary Internet files and/or cache if you are having difficulty with Online Banking or Online Bill Pay.  When you visit a website, the website pages that you are viewing are downloaded to your PC’s Temporary Internet Files and stored locally (cached).  It is generally always better to get the latest files from the website.

About Cookies Cookies store information which identifies you and allow for features such as personalization of websites.  In general, cookies offer more  convenience than a possible security risk and an improved website experience.  We use cookies for electronic markers to identify your PC for your security and authenticating to our sites.
If cookies are cleared automatically, you will be prompted to re-register your browser when you visit. To avoid re-registering your browser on each login, it is required to allow cookies.

If you have questions or need assistance, please call Customer Service at 877-617-3400
Monday – Friday 6:00 am – 7:00 pm (PST) Saturday – 9:00 am – 3:00 pm (PST)

Click here for steps to help set up your particular browser settings